• Avantorinc
  • Bloomsburg , PA
  • Non-Executive Management
  • Full-Time
  • 23 Crestmont Cir

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Job Summary

The role of the Global Relationship Manager (GRM) is to create sustainable and profitable partnerships with key global customers in the biopharmaceutical industry. The GRM is responsible for formulating global account strategies for key global customers, and coordinating with local Biopharma Relationship Managers (BRMs) to ensure successful execution. The GRM will be responsible for managing the relationship of key customer global stakeholders to position the BU as the primary supplier in supporting mammalian and microbial-based manufacture, Vaccines, Cell & Gene Therapy, and Peptide manufacture. The GRM has a good understanding of the market, understands the needs/challenges of our customers, and use our company portfolio of Biopharma products and services to deliver meaningful solutions. This GRM position will report directly to the Global Head of Biopharma Production Sales.

MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance)

  • Formulate global accounts strategies for key biopharma customers.
  • Work closely with the account relevant local BRMs to ensure the global account strategies are being executed in an efficient manner.
  • Raise customer global stakeholder awareness by promoting the Avantor value proposition as a manufacturer and supplier of Chemicals, Serum, and Single-Use products & services, to support the manufacturing processes of various biologic-related product classes.
  • Build and sustain long lasting business relationships with customers to ensure brand loyalty.
  • Execute company strategies to achieve sales growth in all regions (NA, EU & AMEA).
  • Champion internal alignment with internal stakeholders to ensure key customer opportunities are being managed and executed in an efficient manner.
  • Identify and lead the development or refinement of new custom manufacturing opportunities.
  • Negotiate & manage complex global contracts.
  • Managing a pipeline of opportunities and contracted business.
  • Visit with and facilitate senior level presentations to end customers.
  • Use of CRM system for consistent reporting and information exchange.
  • Perform other duties as assigned.
  • QUALIFICATIONS (Education/Training, Experience and Certifications)

  • BSc/BA degree in Chemistry, Life Sciences, Chemical/Genetic Engineering degree or other life sciences related degree. An MBA would be an asset.
  • At least 8 years sales experience within the biopharmaceutical manufacturing or related life sciences industry.
  • Proven track record in achieving sales targets.
  • Good knowledge of office applications (mainly PowerPoint, Excel, and Word)
  • Ability to recognize need for change and employ appropriate strategies to facilitate change.
  • Ability to be flexible in fast-changing environment and to work well under pressure.
  • Self-motivated team player and able to handle multiple priorities simultaneously.
  • Full Driver s License.
  • KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently)

  • Ability to recognize need for change and employ appropriate strategies to facilitate change.
  • Ability to be flexible in a fast-changing environment and work effectively under pressure.
  • Self-motivated team player capable of handling multiple priorities simultaneously.
  • Comfortable navigating within a matrix to ensure projects are established, maintained and executed in an efficient manner.
  • Excellent communication skills both verbal and written English.
  • Strong demonstration of collaboration across all functions and levels within an organization.
  • Strong negotiation skills is a must.
  • ENVIRONMENTAL WORKING CONDITIONS & PHYSICAL EFFORT (Under Typical Positions)

  • The work environment is an office setting.
  • The duties of the job will require travel approximately 50% of the time. Travel will include the following regions: NA, EU & AMEA.
  • Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems.
  • A frequent volume of work and deadlines impose strain on a routine basis.
  • The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

    DISCLAIMER:
    The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
    Avantor is proud to be an equal opportunity employer.

    EEO Statement

    We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

    If you need a reasonable accommodation for any part of the employment process, please contact us by email at ...@avantorinc.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

    For more information about our commitment to equal employment opportunity, please Privacy Policy (Links to (1) EEO is the Law poster and any supplements, (2) pay transparency nondiscrimination statement, and (3) if desired, Company EEO/AA Statement



    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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