The Mobile Associate or MA enjoys a dynamic and high energy environment. Responsibility to provide an outstanding customer service experience in the retail location by assisting new and existing customers with their unique technology needs and problem-solving issues. The MA should be able to position and sell Ameritel products against the competition in the wireless industry and tailor their recommendations through identifying customer's needs. As a member of a store team, they will strive toward helping the store achieve its financial and customer service goals.
# American Telecommunications Inc. # Ameritel # Ameritel Retail # ATI Global # Always Better
With Ameritel, you re more than a sales person. You re a customer enthusiast and a technology expert, bringing passion and know-how to every sale. It s a big responsibility, but the rewards are simply amazing. Here s a closer look at the job:
Customers visit your retail store some may be browsing, and some may be ready to buy
You approach with confidence and a smile, and go to work, assessing their needs and concerns as you build a genuine relationship with them
Every question that s raised is an opportunity for you to build trust, educate your customer, and offer solutions that pave the way for a potential sale.
Along the way, you deliver incredible customer service, making this the kind of experience a customer will tell their friends about
When it s time to make the sale, you re an expert at finding just the right plan for your customer
We ll also count on you to support your team, keep the store looking its best, and make sure your knowledge is up to date on the latest tech offerings.
At least a year of previous retail sales experience makes all the difference in this role, although we ll also consider customer service experience in some situations
A background in wireless communications is strongly encouraged
When it comes to communication skills, you re off the charts, with the ability to carefully listen and make every customer feel valued and welcomed
Tech savvy people wanted
If you re a born problem-solver, even better
A high school degree or GED is essential
Our team will have your back at every turn, and it s important that you share that same level of commitment to them--that means having the availability to work typical retail hours, including weekends and holidays as needed
Associated topics: courtesy, courtesy clerk, customer, retail sales, sales consultant, service associate, service representative, shop, store associate, venta
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.